PROUDLY CANADIAN
JOB BOARD
When applying for a position, kindly follow the instructions provided in the job posting.
CURRENT OPENINGS
If you wish to submit your resumé for a position not listed below, please email careers@balzacs.com. Be sure to include your preferred location.
Balzac’s welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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Shift Leader/Supervisor
Distillery District Café
SHIFT LEADER
Is an operationally focused role; a “Floor Manager” so to speak, who can assist or fill in for the General Manager when needed. We hope Shift Leaders are our Future Managers. Typically, cafes with sales less than 600k annually would have a shift leader not a supervisor.Position Summary:
- Same duties as baristas and keyholders
- Reports inventory to Supervisor/Manager to place orders such as pastries, milk (on Supervisor/Manager’s day off)
- Know how to do tip pool.
- Has key to office, access to petty cash, combo to safe.
- Authorized to do deposits but only does so in absence of manager/supervisor.
- Prioritized for training over baristas/keyholders.
- Eyes and ears on the floor, liaising with staff and management.
- Open availability as to alternate shifts with Manager (i.e. work the floor when Manager is not present) Be willing to work a minimum of one opening shift, one closing shift and mid shift, a day on weekend, each week.
- Co-ordinate with Events Manager from time to time and or Events Supervisor, for upcoming events, in absence of Manager (only for those cafes that have events)
SUPERVISOR
- Position Summary:
- Same duties as baristas, keyholders and shift leaders.
- Assistant to manager in operational duties (in absence of or in support of Manager):
- authorized to make changes to schedule,
- place orders,
- pick up café supplies,
- liaise with Head Office/Regional Manager/suppliers/trades,
- Available by phone off-shift (ONLY when Manager is off, sick or on vacation)
- Trained to replace manager in manager’s absence (vacation, illness, etc.) but not necessarily performing these duties day-to-day/weekly.
- Leadership role on the floor, leads training when on floor.
- Liaison between staff and management
- Has combination to safe, key to office, access to petty, authority to make deposits.
- Does tip pool in absence of Manager or staff in charge of this duty.
- Handles complaints from guest, especial request and it is in communication with other supervisors/managers when needed.
- Make decisions in absence of manager.
- Coach and council staff members, may have to terminate employment if the need arises (emergencies only) and Manager is not present and or available.
- May need to deal with suppliers, correct errors in deliveries, orders, etc.
- Hands on computer programs used for scheduling, payroll, inventories/ordering.
- Able to clearly communicate important information to staff members, create Memos.
- Open availability as to alternate shifts with Manager (i.e. work the floor when Manager is not present) Be willing to work a minimum of one opening shift, one closing shift and mid shift, a day on weekend, each week.
- Co-ordinate with Events Manager from time to time and or Events Supervisor, for upcoming events, in absence of Manager (only for those cafes that have events)
Details of Position/Hours of Work (FT)
The typical work week is (35-40 hours) per week. The (full time) work week schedule will be as follows; Balzac’s Distillery District café will operate from (Monday to Sunday) this position agrees to work at minimum one open shift, one close shift and a shift during the weekend, with hours of operation from (7am to 7pm), with most Statutory Holiday open for business, this position agrees to work holidays.Health & Safety:
All employees will be expected to follow all company policies and procedures regarding Health & Safety at Balzac’s.
Balzac’s is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac’s will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: careers@balzacs.com -
Barista
UP Express
DESCRIPTION
Balzac’s Coffee Roasters opened in 1996 and now features seventeen locations. Our focus is simple – to serve an exceptional product in a beautiful environment. Each of our locations has been carefully selected for its historic significance and character. Rich in detail and vintage ephemera, Balzac’s Cafes are perfect venues to delve into a good book, catch up with an old friend, or just simply enjoy a delicious cup of coffee and a sweet treat. The position reports to the Café Manager, UP Express. Previous Barista experience is an asset, but we are willing to train. A commitment and passion for customer service is critical.KEY RESPONSIBILITIES
- Customer Service
- Order Preparation
- Ability to work well in a team environment
- Strong work ethic, keep the Café clean
- Maintain a positive work environment
- Maintaining of customer service and Café cleanliness standards
- Being an Ambassador for all company products and practices
QUALIFICATIONS
- Barista experience preferred but not required
- Previous employment in customer service preferred
- Ability to work in a Team environment
- Willingness to accept the most effective role
Physical Demands and Working Conditions:
- Ability to work standing up for 8 hour shifts.
- Ability on occasion to lift up to 25lbs. unassisted and carry as required
- Ability to lift and turn throughout the shift
- Ability to twist, turn, reach and work above shoulder level.
Locations:
- UP Express Platform at Union Station. 7 Station Street, the Path, Skywalk, Toronto, ON.
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Full-Time Baristas
KLEINBURG
DESCRIPTION
Balzac’s Coffee Roasters opened in 1996 and now features fourteen locations as well as a wholesale division. Our focus is simple – to serve an exceptional product in a beautiful environment. Each of our locations has been carefully selected for its historic significance and character. Rich in detail and vintage ephemera, Balzac’s Cafes are perfect venues to delve into a good book, catch up with an old friend, or just simply enjoy a delicious cup of coffee and a sweet treat. We are currently seeking a Barista with full-time availability (including evenings, weekends, and holidays). The position reports to the Café Manager. Previous Barista experience is preferred, but we are willing to train. A commitment and passion for customer service is critical.KEY RESPONSIBILITIES
- Customer Service
- Order Preparation
- Ability to work well in a team environment
- Strong work ethic, keep the Café clean
- Maintain a positive work environment
- Maintaining of customer service and Café cleanliness standards
- Being an Ambassador for all company products and practices
QUALIFICATIONS
- Barista experience preferred but not required
- Previous employment in customer service preferred
- Ability to work in a Team environment
- Willingness to accept the most effective role
- Physical Demands and Working Conditions:
- Ability to work standing up for 8 hour shifts.
- Ability on occasion to lift up to 25lbs. unassisted and carry as required
- Ability to lift and turn throughout the shift
- Ability to twist, turn, reach and work above shoulder level.
Working Schedule:
- Full-time, day shifts, including evenings, weekends, and holidays.
Locations:
- KLEINBURG, 10499 Islington Ave Kleinburg, ON
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Barista / Delivery Driver
Balzac’s Outpost Café
DESCRIPTION
Balzac’s Coffee Roasters opened in 1996 and now features seventeen Cafe locations as well as a Retail and Wholesale division. Our coffee is available coast to coast across Canada in grocery stores and online. This is a unique position at our North York facility that is home to our newest Café (opening June 2021) as well as the Balzac’s Warehouse and our E-Commerce Division.We are currently seeking the unique dual skill set of working as a Barista, but also with the skills and experience, to help us with deliveries throughout the GTA as needed. This is a new position and would be part-time to start and may evolve to full-time as circumstances dictate. The successful candidate must have full time availability Monday through Friday between the hours of 8am to 5pm. Weekend and evening work may be required on occasion. The position reports to the Café and Warehouse Manager, Bartley Outpost. Previous Barista experience is an asset, but we are willing to train. A strong and capable driving record and ability is critical. The company vehicle is a large cube van and the successful candidate must be comfortable driving through the busy GTA, doing deliveries to a full variety of destinations. A commitment and passion for customer service is critical. Key responsibilities will include:KEY RESPONSIBILITIES
- Delivery Driving ability
- Barista
- Customer Service
- Order Preparation
- Ability to work well in a team environment
- Strong work ethic, keep the Café clean
- Maintain a positive work environment
- Maintaining of customer service and Café cleanliness standards
- Being an Ambassador for all company products and practices
- Safe driving practices
QUALIFICATIONS
- Barista experience preferred but not required
- Strong driving skills background, experience, and comfort in GTA
- Previous employment in customer service preferred
- Ability to work in a Team environment
- Willingness to accept the most effective role
Physical Demands and Working Conditions:
- Ability to work, stand, or drive in shifts up to 8 hours
- Ability on occasion to lift up to 50lbs. unassisted and carry as required
- Ability to lift and turn throughout the shift
- Ability to twist, turn, reach and work above shoulder level.
Locations:
- Balzac’s Outpost Café, 197 Bartley Drive, North York, ON.
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Full or Part-time Baristas
Various café locations
DESCRIPTION
Balzac’s Coffee Roasters opened in 1996 and now features fourteen locations as well as a wholesale division. Our focus is simple – to serve an exceptional product in a beautiful environment. Each of our locations has been carefully selected for its historic significance and character. Rich in detail and vintage ephemera, Balzac’s Cafes are perfect venues to delve into a good book, catch up with an old friend, or just simply enjoy a delicious cup of coffee and a sweet treat. We are currently seeking a Barista with full-time availability (including evenings, weekends, and holidays). The position reports to the Café Manager. Previous Barista experience is preferred, but we are willing to train. A commitment and passion for customer service is critical.KEY RESPONSIBILITIES
- Customer Service
- Order Preparation
- Ability to work well in a team environment
- Strong work ethic, keep the Café clean
- Maintain a positive work environment
- Maintaining of customer service and Café cleanliness standards
- Being an Ambassador for all company products and practices
QUALIFICATIONS
- Barista experience preferred but not required
- Previous employment in customer service preferred
- Ability to work in a Team environment
- Willingness to accept the most effective role
- Physical Demands and Working Conditions:
- Ability to work standing up for 8 hour shifts.
- Ability on occasion to lift up to 25lbs. unassisted and carry as required
- Ability to lift and turn throughout the shift
- Ability to twist, turn, reach and work above shoulder level.
Working Schedule:
- Full-time and part-time, day shifts, including evenings, weekends, and holidays.
Locations:
- Various café locations, please indicate which café you are applying for.