JOB BOARD

DESCRIPTION

We are currently seeking a Café Manager to manage our Kingston location at 251 Princess Street. The position reports to the District Manager, Toronto GTA & Kingston. The successful applicant will be responsible for all aspects of Café operation. A commitment and passion for customer service is critical. Key responsibilities will include:

• Managing daily operations
• Interviewing, hiring, and training of new employees
• Mentoring and Lead by example philosophy and practice that will retain and develop the team
• Maintain a positive work environment
• Foster a culture of continuous improvement
• Preparing work schedules and assigning specific duties
• Maintaining of customer service and Café cleanliness standards
• Financial performance and accountability
• Ordering supplies and maintaining inventory controls
• Managing customer concerns and responses
• Being an Ambassador for all company products and practices

QUALIFICATIONS

• Barista experience preferred
• Smart Serve certified preferred
• University degree or College Diploma – Business, Hospitality, Food Service preferred
• Minimum five years experience in a related position, at least two of those in a Supervisory or higher capacity
• Financial Aptitude – Able to use financial data to analyze, adjust, and make the best possible decisions for the business. Demonstrated full P&L accountability.
• Experience with Special Events preferred
• Experienced in ordering, receiving, inventory, and shrink controls
• Experience that ensures scheduling practices are appropriate to business levels
• Store Merchandising experience and proven ability to drive sales culture
• Computer skills including aptitude in key Microsoft Office applications – excel, word, powerpoint
• Ability to work in a Team environment
• Excellent communication skills, attention to detail, and proven multi-tasking ability
• Willingness to accept the most effective role
• Ability to lead and inspire with the confidence to make decisions

Candidates must be legally employable in Canada to be considered for employment.

Working Schedule:

• 40 hours/week. Café Managers are required to work a flexible schedule including at least one open and one closing shift each week. Otherwise, the schedule hours are flexible though Café Manager should prioritize to work during the busiest times of that particular Café, be there when the business dictates. This includes evenings and weekends. Some overtime hours to accommodate business demands and position requirements may be required.

Locations:

• Balzac's Kingston, 251 Princess Street, Kingston, ON.

Position Reports To:

• Toronto District Manager, GTA & Kingston

Balzac’s is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac’s will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: careers@balzacs.com

DESCRIPTION

We are currently seeking a Café Manager to manage our Kitchener location at 151 Charles Street West. The position reports to the Stratford and West Regional. The successful applicant will be responsible for all aspects of Café operation. A commitment and passion for customer service is critical. Key responsibilities will include:

• Managing daily operations
• Interviewing, hiring, and training of new employees
• Mentoring and Lead by example philosophy and practice that will retain and develop the team
• Maintain a positive work environment
• Foster a culture of continuous improvement
• Preparing work schedules and assigning specific duties
• Maintaining of customer service and Café cleanliness standards
• Financial performance and accountability
• Ordering supplies and maintaining inventory controls
• Managing customer concerns and responses
• Being an Ambassador for all company products and practices

QUALIFICATIONS

• Barista experience preferred
• Smart Serve certified preferred
• University degree or College Diploma – Business, Hospitality, Food Service preferred
• Minimum five years experience in a related position, at least two of those in a Supervisory or higher capacity
• Financial Aptitude – Able to use financial data to analyze, adjust, and make the best possible decisions for the business. Demonstrated full P&L accountability.
• Experience with Special Events preferred
• Experienced in ordering, receiving, inventory, and shrink controls
• Experience that ensures scheduling practices are appropriate to business levels
• Store Merchandising experience and proven ability to drive sales culture
• Computer skills including aptitude in key Microsoft Office applications – excel, word, powerpoint
• Ability to work in a Team environment
• Excellent communication skills, attention to detail, and proven multi-tasking ability
• Willingness to accept the most effective role
• Ability to lead and inspire with the confidence to make decisions

Candidates must be legally employable in Canada to be considered for employment.

Working Schedule:

• 40 hours/week. Café Managers are required to work a flexible schedule including at least one open and one closing shift each week. Otherwise, the schedule hours are flexible though Café Manager should prioritize to work during the busiest times of that particular Café, be there when the business dictates. This includes evenings and weekends. Some overtime hours to accommodate business demands and position requirements may be required.

Locations:

• Balzac's Kitchener, 151 Charles Street West, Kitchener ON.

Position Reports To:

• Stratford and West Regional Manager

Balzac’s is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac’s will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: careers@balzacs.com

DESCRIPTION

We are currently seeking a Café Manager to manage our new location, Bartley Balzac’s Outpost, at 197 Bartley Drive in North York. The position reports to the Toronto Regional Manager, GTA. The successful applicant will be responsible for all aspects of Café operation as well as provide senior support to the existing Balzac’s Warehouse and E-Commerce Distribution Centre already operating at the site. A commitment and passion for customer service is critical. Key responsibilities will include:

• Managing daily operations
• Senior Support to the existing Warehouse and E-Commerce Distribution Centre also located on site.
• Interviewing, hiring, and training of new employees
• Mentoring and Lead by example philosophy and practice that will retain and develop the team
• Maintain a positive work environment
• Foster a culture of continuous improvement
• Preparing work schedules and assigning specific duties
• Maintaining of customer service and Café cleanliness standards
• Financial performance and accountability
• Ordering supplies and maintaining inventory controls
• Managing customer concerns and responses
• Being an Ambassador for all company products and practices

QUALIFICATIONS

• Barista experience preferred
• Smart Serve certified preferred
• University degree or College Diploma – Business, Hospitality, Food Service preferred
• Minimum five years experience in a related position, at least two of those in a Supervisory or higher capacity
• Financial Aptitude – Able to use financial data to analyze, adjust, and make the best possible decisions for the business. Demonstrated full P&L accountability.
• Experience with Special Events preferred
• Experienced in ordering, receiving, inventory, and shrink controls
• Experience that ensures scheduling practices are appropriate to business levels
• Store Merchandising experience and proven ability to drive sales culture
• Computer skills including aptitude in key Microsoft Office applications – excel, word, powerpoint
• Ability to work in a Team environment
• Excellent communication skills, attention to detail, and proven multi-tasking ability
• Willingness to accept the most effective role
• Ability to lead and inspire with the confidence to make decisions
• This location also provides support to our entire GTA Café network and as such the ideal candidate will have vehicle and valid driver’s license for that additional capability if and when needed. Person should also be willing and able to drive Company Vehicles (large cube style vans).

Candidates must be legally employable in Canada to be considered for employment.

Working Schedule:

• 40 hours/week. Café Managers are required to work a flexible schedule including at least one open and one closing shift each week. Otherwise, the schedule hours are flexible though Café Manager should prioritize to work during the busiest times of that particular Café, be there when the business dictates. This includes evenings and weekends. Some overtime hours to accommodate business demands and position requirements may be required.

Locations:

• Balzac's Barley Outpost, 197 Bartley Drive, North York, ON.

Position Reports To:

• Toronto Regional Manager, GTA

Balzac’s is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac’s will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: careers@balzacs.com

DESCRIPTION

Balzac’s Coffee Roasters opened in 1996 and now features fourteen locations as well as a wholesale division. Our focus is simple – to serve an exceptional product in a beautiful environment. Each of our locations has been carefully selected for its historic significance and character. Rich in detail and vintage ephemera, Balzac’s Cafes are perfect venues to delve into a good book, catch up with an old friend, or just simply enjoy a delicious cup of coffee and a sweet treat. We are currently seeking a Barista with full-time availability (including evenings, weekends, and holidays). The position reports to the Café Manager. Previous Barista experience is preferred, but we are willing to train. A commitment and passion for customer service is critical.

KEY RESPONSIBILITIES

• Customer Service
• Order Preparation
• Ability to work well in a team environment
• Strong work ethic, keep the Café clean
• Maintain a positive work environment
• Maintaining of customer service and Café cleanliness standards
• Being an Ambassador for all company products and practices

QUALIFICATIONS

• Barista experience preferred but not required
• Previous employment in customer service preferred
• Ability to work in a Team environment
• Willingness to accept the most effective role
• Physical Demands and Working Conditions:
• Ability to work standing up for 8 hour shifts.
• Ability on occasion to lift up to 25lbs. unassisted and carry as required
• Ability to lift and turn throughout the shift
• Ability to twist, turn, reach and work above shoulder level.

Candidates must be legally employable in Canada to be considered for employment. Safe Food Handlers Certification would be an asset.

Working Schedule:

• Full-time and part-time, day shifts, including evenings, weekends, and holidays.

Locations:

• Various café locations, please indicate which café you are applying for.

Balzac’s is committed to fostering a diverse work environment and is an equal opportunity employer. We thank all applicants however only those selected for an interview will be contacted. Balzac’s will provide reasonable accommodation in compliance with AODA when notified by a candidate that accommodation due to a disability is required for the interview process. Apply with Resume and Cover Letter to: careers@balzacs.com