Policies


Shipping

Free shipping applies on orders over $60 in Canada. Gift card purchases do not count towards the $60 minimum. For orders that don’t meet the free shipping minimum, shipping charges will be calculated at checkout. Actual delivery times may vary and are not guaranteed.

Returns

Returns vary by product. Please contact us for more details.

Privacy Policy

Balzac’s Coffee Roasters will never sell, trade or distribute your information to another company for any reason, without your consent, other than to deliver the purchased product. We utilize Shopify, one of the most secure and trusted ecommerce services available to power our online store. They provide high levels of security and encryption. Your credit card information is collected when you place an order, and it is only used to process your order. We do not retain credit card numbers for future orders.

Terms and Conditions  

All prices are in Canadian Dollars (CAD). Balzac’s Coffee Roasters currently accepts Visa, Mastercard, and American Express credit cards for online purchases. Prices are subject to change without notice. The product price does not include shipping.

Sales tax is applied where required.

After you submit your order, you will receive a confirmation that your order was received. Your order will be shipped no more than three business days after the payment has been approved.

If you have any questions or concerns about our policies, products, or any other queries, please contact us!